When it comes to choosing a CRM software, one of the most important factors to consider is the price. SugarCRM is a popular CRM solution that offers a range of plans to fit different business needs and budgets. In this article, we’ll take a closer look at SugarCRM’s pricing options.
SugarCRM Editions
SugarCRM is available in three editions: Sugar Professional, Sugar Enterprise, and Sugar Ultimate. Each edition offers different features and capabilities, with the price increasing as you move up the tiers.
Sugar Professional
Sugar Professional is the most basic edition of SugarCRM. It’s designed for small to medium-sized businesses (SMBs) that need basic CRM features. The cost of Sugar Professional starts at $40/user/month, billed annually.
With Sugar Professional, you’ll get features such as account and contact management, lead management, sales forecasting, and basic reporting.
Sugar Enterprise
Sugar Enterprise is the mid-tier edition of SugarCRM. It’s designed for larger businesses that need more advanced features than what Sugar Professional offers. Sugar Enterprise starts at $65/user/month, billed annually.
With Sugar Enterprise, you’ll get everything included in Sugar Professional, as well as additional features such as marketing automation, advanced reporting, and customer service capabilities.
Sugar Ultimate
Sugar Ultimate is the highest tier of SugarCRM. It’s designed for large enterprises that need advanced CRM features and customization options. The starting price for Sugar Ultimate is $150/user/month, billed annually.
With Sugar Ultimate, you’ll get everything included in Sugar Enterprise, as well as additional features such as a dedicated account manager, advanced customization options, and more.
Additional Costs
While the base prices for SugarCRM’s editions are clear, there are additional costs to keep in mind.
Implementation
SugarCRM offers implementation services to help businesses get set up with the software. The cost of implementation varies depending on the complexity of your business’s needs.
Extensions and Add-ons
SugarCRM has a range of extensions and add-ons available to enhance the functionality of the software. These add-ons are available at an additional cost.
Training and Support
SugarCRM offers training and support options to help businesses get the most out of the software. The cost of training and support varies depending on the level of assistance needed.
Conclusion
SugarCRM offers a range of pricing options to fit different business needs and budgets. While the base prices are clear, it’s important to keep in mind additional costs such as implementation, extensions, and training and support. When evaluating SugarCRM’s pricing, it’s important to consider your business’s specific needs and budget to choose the plan that’s right for you.